Return Policy

At TESSRY, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.

30-Day Return Period: You have 30 days from the date of receiving your item to request a return. This gives you ample time to thoroughly evaluate your purchase and decide if it's the right fit for you.

Eligibility: To be eligible for a return, your item must be in the same condition as when you received it. It should be unworn or unused, with all tags attached, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

Initiating a Return: To start the return process, simply contact us at Our dedicated customer service team will guide you through the necessary steps and provide you with detailed instructions on where to send your package.

Exceptions: While we strive to accommodate all returns, there are certain items that cannot be returned for hygiene or safety reasons. These include perishable goods, custom products, personal care items, hazardous materials, flammable liquids, and gift cards. If you have any concerns about the eligibility of your specific item, please reach out to us for clarification.

European Union 14-Day Cooling Off Period: If your order is being shipped to the European Union, you have the right to cancel or return your purchase within 14 days, without any justification. The same eligibility criteria mentioned above apply to these returns.

Refunds: Once we receive and inspect your return, we will notify you of the approval status. If your return is approved, we will initiate a refund to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If you have any further questions or concerns regarding our return policy, please do not hesitate to contact us at We are here to assist you and ensure your shopping experience with TESSRY is exceptional.